Taking an Innovative Approach to Renovation
16 LEISURE AND HOSPITALITY INTERNATIONAL | WWW.LHIMAGAZINE.COM Volume 6 Issue 4 I n most destinations, an influx of tourists can be tracked and forecast by peak seasons, and hoteliers can plan accordingly for renovation and refurbishment. But what about those destinations that no longer experience an offseason? Cities like New York City, Los Angeles, Miami and Las Vegas welcome more and more visitors each year, and in every season. In Orlando – which hosted 72 million visitors last year alone – hotels and resorts run at or near full occupancy year-round. It is in these spots that hotel and resort renovations can be the most dif- ficult to pull off without disturbing the guest experience, or negatively impact- ing RevPAR. Keeping up with hotel construction, renovation and remodeling when the tourist traffic never slows, can be a chal- lenge – but it is not impossible. And the lessons learned can be helpful even for operators in seasonal destinations. Here are just a few tips we’ve learned through years of renovation management in full occupancy markets. THE PRO’S APPROACH TO PRE-PLANNING To ensure projects are completed on time and on budget, detailed pre-plan- HOTEL RENOVAT IONS Do Not Disturb TAKING AN INNOVATIVE APPROACH TO RENOVATION.
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