Taking an Innovative Approach to Renovation

Published by Knighthouse Publishing | Tel: 312.676.1100 On behalf of Curley & Pynn © 2018 Knighthouse Publishing. All rights reserved. a risk of negatively impacting the guest experience if proper planning is not in place before renovations begin. With a rolling renovation schedule, working public spaces at night or guest rooms floor by floor, operational impacts are significantly reduced and guests are free to enjoy their time on-site without disturbance or interruption. Underlining the importance of pre-planning, it is crucial to share the week-by-week renovation schedule with operational staff long before work actually begins. In doing so, you can ensure that peak reservation times or large group bookings are not negatively affected. Once work is underway, open communication and regular contractor updates are imperative to ensure seam- less hotel operation during renovation and the minimization of construction impact on the guest experience. Between wear and tear and ev- er-changing trends in hospitality design, routine renovations are inevitable, but they don’t need to be painful. Using these tips as a guide to inform choices throughout the process can ensure the success of your next renovation. Matt Assenmacher is man- aging partner of Top Tile & Stoneworks, a commercial flooring and stone contracting business that has completed more than 70 projects within the luxury, upper upscale and upscale segments of the hotel and lodging industry. He is also founder and managing partner of ViaMaris Imports, a strategic sourcing business that supplies high-quality and cost-effective stone and tile products for new construction and remodeling projects. The companies’ cli- ent portfolio includes Ritz-Carlton, Hyatt, Marriott, Westin, St. Regis and Omni Ho- tels, among others. For more information, visit www.TopTile.net and www.ViaMarisI- mports.com, email matta@toptile.net or call (407) 296-0113. HOTEL RENOVAT IONS Underlining the importance of pre-planning, it is crucial to share the week-by-week renovation schedule with operational staff.